Delivery

Why Is there no mention of delivery charges?

There are no delivery charges, all deliveries are Free of Charge by our staff on our own vehicles, the items purchased are delivered into the property or desired location, steps included.

How Long Does it normally take for my appliance to arrive?

When purchasing a stock product delivery can be arranged as early as next day, times for items that need to be ordered in will be shown on the website.

Can you provide a time for my delivery?

We do not provide timed deliveries at point of sale but can provide an estimate of time on the day of the delivery once the vans are loaded and route plan has been finalised. We can also ask the driver to contact the customer 30 minutes prior to delivery to a mobile phone to eliminate the need to wait in.

Will you take away my old appliance?

We will take away your old appliance providing it does not require disconnected from the mains gas/electrical services or is integrated. Recycling of the old appliance, polystyrene and cardboard packaging is completely free of charge except for refrigeration where a small charge applies. We are aiming to achieve a zero landfill policy.

Do you install the appliances?

With free standing washing machines and dishwashers our delivery staff provide connection to your existing services if in sound condition. If connection is not possible for any reason the customer will be advised and suggestions made on how to resolve the issue.

Can you offer gas and electrical connections?

We offer a connection service in line with all current regulations through a local gas safe engineer with very competitive rates depending on location.