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COVID UPDATE: Our stores are open for telephone enquiries and orders. We are offering  FREE next day delivery with your order!

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Customer Reviews
  • Just had new washer dryer delivered. Great customer service in store staff very helpful even came over to wicks with us to select cap for water (you wouldn't get that at currys). Free delivery, free removal of old machine and free fitting. Delivery guys also very efficient and helpful. This is our 2nd purchase from them in the last three months and very happy with choices available, price and customer service.

    Carol Hunt Avatar
    Carol Hunt
    26/09/18

    Staff know wot their products are very well presented..will buy again from here

    Mark Cooke Avatar
    Mark Cooke
    24/12/20

    Great Service, Friendly staff, ordered my cooker was delivered the following day .

    Lynn Munton Avatar
    Lynn Munton
    29/09/20
  • I went in for a dishwasher and dryer.i got both these items for a great price and a discount too.
    Great service will be going here again in future

    rhys Avatar
    rhys
    31/01/20

    Lisa Beever Avatar
    Lisa Beever
    23/02/15

    Outstanding service. Thank you very much.
    Dealt with Neil from Huddersfield, then Stuart from Halifax, who were both fantastic. The delivery guys were helpful and friendly too. ��thank you

    Clare Bowen Avatar
    Clare Bowen
    21/01/17
  • Direct Discounts are the best local firm for household items. The service is no nonsense and friendly. Staff can't do enough for you. Sadly we had to cancel our last purchase (not the fault of direct discounts) out units weren't made correctly but I wouldn't hesitate to use them again and they are my first place I look when household items are needed. Fantastic staff and company

    Sarah Shaw Avatar
    Sarah Shaw
    08/06/19

    Very helpful delivery guys, sorted my delivery with no complaints, moans or problems. My home has difficult rear access. Really pleased with whole transaction

    Sandra Binns Avatar
    Sandra Binns
    29/10/15

    Great service during 2nd lock down, couldn't order online did over phone very lovely chap {Richard} arranged for freezer to be delivered to Leeds next day, very impressed. We'll done guys highly recommend. {Kirsty}

    andrew finch Avatar
    andrew finch
    17/11/20
  • Life savers , kitted is out in our new home .
    Bargain prices , free delivery 🚚

    H Rokz Lockwood Mason Avatar
    H Rokz Lockwood Mason
    30/04/20

    Clare Newton Avatar
    Clare Newton
    23/02/15

    Great service, friendly staff, would highly recommend this company 👍

    Malcolm Saunders Avatar
    Malcolm Saunders
    06/07/20
  • Bought a gas cooker has been delivered 10 mins ago got to say how polite and helpful the delivery service was item came very well packed and also the staff who took my order amazing customer service would highly recommend this company I will deffo use them again

    Mark Bravington Avatar
    Mark Bravington
    29/07/20

    absolutely, ive always gone here for my appliances and will continue to
    always great products, prices and helpful staff & they let you browse without pestering you.
    best bit is they remove and install your new/old appliance free of charge.5* for me.
    would highly reccommend.
    trinity business shop..halifax

    Clare Robinson Avatar
    Clare Robinson
    05/06/20

    Good price on Bosch washing machine. Really easy transaction over the phone with next day delivery. Very pleased with installation service and removal of old machine. Would recommend.

    Ian Rodley Avatar
    Ian Rodley
    12/03/20
  • Don't go anywhere else. The prices are great and the service is unbeatable. I ordered my new washing machine at 4:50 I'm on Tuesday and it was delivered and fitted by 10:45 the following morning. The delivery chaps were polite, friendly and extremely helpful. The old washer and packaging was removed free of charge too. I can't recommend this company highly enough and have bought my household appliances from them since my mother recommended them to me.

    Mark McKever Avatar
    Mark McKever
    26/09/18

    Had a fridge freezer delivered 2years ago and it's been brilliant and had my new washer delivered on Thursday I'm really happy with it! The take your old one away and install your new one for you it's a great service! Would recommend to anyone

    Kelly Jones Avatar
    Kelly Jones
    05/09/15

    Fabulous customer service. Bought a new cooker and hob and after a week they stopped working. Phoned the shop and someone came out the same day to check the appliances. They couldn’t be fixed there and then (thought to be due to a power surge) , new replacements were arranged, delivered and fit the next day. Will recommend the shop to family and friends and definitely use again. Many thanks

    Lindsey Flanagan Avatar
    Lindsey Flanagan
    24/02/19
  • Bought a new washer, Friday dinner time & Saturday dinner the guys had installed it & took away my old machine. Very efficient & friendly.

    Brian Riggott Avatar
    Brian Riggott
    29/06/15

    very good and worth your money good prices

    stephen Braithwaite Avatar
    stephen Braithwaite
    21/11/20

    Bought three appliances. We chose wrong size for one of them. No problem at all they came and collected and allowed us to swap it. Brilliant.

    Rhys Dean Avatar
    Rhys Dean
    23/03/19
  • Superb service. Dishwasher broke and within 24 hours Direct Discounts arranged for a new machine to be delivered and expertly fitted by Jimmy. I couldn't recommend them enough if you want honest, value for money and reliable service.

    Andrew Denton Avatar
    Andrew Denton
    22/02/21

    Ordered Thursday, delivered Monday and couldn't have been more helpful. Even took away my old appliance free of charge, very impressed and would definitely use them again

    Beverly Hill Avatar
    Beverly Hill
    27/04/20

    Kinga Sandecka Avatar
    Kinga Sandecka
    11/05/15
  • Yesterday I made a purchase through the web and the emailed me back confirming the payment and the delivery date, due for tomorrow. However, they rang me today to check if I could receive the parcel today instead and 2 hours later my item was at home, delivered by the nicest courier. Congratulations, very good customer service, quick and efficient. Definitely I´ll repeat!

    Teresa María Lupión Durán Avatar
    Teresa María Lupión Durán
    17/05/20

    I first used these guys 20 years ago after they were recommended by Lamont Kitchens.
    I have had quite a few appliances since for family members etc.
    20 years on, having a new kitchen and I wanted all gas again. 2 ovens and a hob.
    They even stored the parcel until we were ready to fit them. Excellent service.
    A genuinely lovely bunch of people.

    Rick Rickaboo Avatar
    Rick Rickaboo
    23/05/19

    Highly recommend ordered online quick delivery had a problem with the appliances staff on the phone were very helpful & replaced straight away. Will use this company again👌🏻

    EMMA CAVANAGH Avatar
    EMMA CAVANAGH
    31/12/20
  • Ordered a Bosch washer on Sunday 17 May and it was delivered the following day and £70 cheaper than any other place I could find. Very impressed with this company - highly recommended.

    David Leigh Avatar
    David Leigh
    19/05/20

    Great personal friendly service in store and on delivery.
    Bought a fridge freezer yesterday afternoon, delivered this morning at 9:30.
    Have used DD before and will again. Well recommended.

    Andrew Ringrose Avatar
    Andrew Ringrose
    02/10/20

    Amazing service again, many thanks!

    John Evans Avatar
    John Evans
    23/08/20
  • Great customer service very knowledgeable and helpful.

    Nicholas Porter Avatar
    Nicholas Porter
    16/12/20

    These guys are great I dropped a valuable envelope in the shop today - it was waiting for me when I went back - thanks so much

    Deborah Sargent Avatar
    Deborah Sargent
    28/07/18

    I have always got all my stuff from them and if I need any help there the first place I go.
    The staff are amazing and well trained and if they don't know the answer they will go about and beyond to get it you.
    And the owners are so down to earth and approachable I would like to see you get this level of service anywhere

    Andrew Burns Avatar
    Andrew Burns
    21/06/15
  • First visit today and was very impressed. Excellent customer service . Would highly recommend

    Nicola Basnett Avatar
    Nicola Basnett
    23/09/19

    Awesome customer service from the Halifax store. Now the proud owner of a pink range cooker, amongst other new kitchen appliances.

    Sally Louise Bridges-Wickham Avatar
    Sally Louise Bridges-Wickham
    19/01/17

    Excellent service from shop staff, delivery lads
    My elderly parents were very happy with the service from start to finish.
    Definitely recommend this place

    April Morelli Avatar
    April Morelli
    07/03/20
  • Easy to use website very quick delivery when I rang with questions about delivery the person was more than helpful the delivery driver was very polite would recommend this company

    Chrissie White Avatar
    Chrissie White
    16/09/20

    WOW!!!!!!! Just had my new fridge/freezer delivered that I purchased at the Oldham Store. The guys were absolutely brilliant they put it in situ and what amazed me more than anything they took all the packaging and rubbish away with them!!!!!! No trip to the tip for me today!!!! I cannot say how delighted I was with the service. Would definitely recommend this company. They have restored my faith CUSTOMER SERVICE in the UK does exist.!!!!!

    Janet Birchwood Avatar
    Janet Birchwood
    14/08/19

    Brilliant service all round. Friendly, helpful, free delivery and plumbed in. New washing machine working a treat. Thank you.

    Stella Jane Avatar
    Stella Jane
    26/04/15
  • Dont go anywhere else for white goods. They know there stuff. Great for home owners or buy to let trade. Staff good and expericensed. Never a problem. J

    John Standring Avatar
    John Standring
    24/02/15

    Great service and prices

    andrew shaw Avatar
    andrew shaw
    08/08/20

    Thank you so much Direct Discounts. Needed a Freezer as my Mum and Dads had broke. You had the perfect one and delivery the next day. Service is 5*.

    To any prospective customer. You cant fault this company on service and reliability - just order from them.

    PaulaandPaul Winners Avatar
    PaulaandPaul Winners
    10/04/20
  • Great store but 30 quid to take your old freezer a but steep

    Mariewhatever Bardsley Avatar
    Mariewhatever Bardsley
    06/04/16

    Used the store in Oldham for the first time last month to purchase a wine cooler. Great service from staff & product bought. unfortunately the appliance did not work properly and we called the shop for advice. John could not be more helpful. Told us to bring product back to swap. We didn't need the box (as lots of other companies insist upon). John even plugged a new cooler in at the shop to ensure it worked correctly before we went back. We swapped the cooler without any fuss or quibble and now have a fully working appliance. Thank you to the staff for excellent customer service. We will be back in the future and recommend the store to others.

    Julie Young Avatar
    Julie Young
    03/08/15

    We have purchased several items from here. Really good prices, but it is the exceptional service that really sets them apart from the rest.

    John Mason Avatar
    John Mason
    22/08/20
  • My washer broke last night . This morning I phoned direct discount as soon as they opened this morning and ordered a washer I had seen on their website
    I asked if there was any way it could be delivered today
    The man was extremely helpful, he phoned the delivery guys who said there was no problem and they would deliver after 2pm this afternoon
    When they arrived they removed my old broken washer and within minutes had my new washer installed and ready to go
    Thank you so much direct discount for amazing service 😊

    Deborah Kidd Avatar
    Deborah Kidd
    17/07/19

    Syeda Abbas Avatar
    Syeda Abbas
    14/01/16

    Very happy with the service and quality of goods. Installed my new washer and took away the old one. After 5 years the washer is still running like new.

    Caroline Farrell Avatar
    Caroline Farrell
    10/02/15
  • Brilliant shop and very helpful staff. I rang for a chest freezer on monday and got it on tuesday, super polite salesman and excellent telephone manner. Very happy with the whole service and I'll definitely be returning next time I need to replace any appliances.

    shane marsh Avatar
    shane marsh
    22/09/20

    Brilliant service from them bought a fridge freezer Saturday delivered Monday. Turned out to be a fault on it was swapped straight away. I'm very happy.

    Liz Jane Avatar
    Liz Jane
    26/01/16

    Unfortunately for personal reasons we had to cancel the order. Direct Discounts staff were very helpful and understanding. The order had not shipped, so the process was quick and painless. They refunded the payment on the same day. Cannot fault them, and will certainly consider buying from them when the opportunity arises.

    Joseph R Avatar
    Joseph R
    25/09/18
  • Staff always very helpful & friendly. A good range to choose from.

    Diane Hitchen Avatar
    Diane Hitchen
    23/02/15

    First class service. Delivered new washing machine within 48 hours. Very helpful service and advice in store and lads, who delivered and fitted machine, were polite and installation took next to no time. Would highly recommend this company.

    Chris Estill Avatar
    Chris Estill
    16/03/16

    My dryer decided to die on me, I found the one I wanted online but they didn’t have it in store to get it straight away but the guy in the phone said he’d check at the warehouse and Hager back to us straight away (which he did). We ordered it on Saturday an it came today! I would just like to say thank you very much, I’ve never had a problem with the services and I would definitely recommend. (which I do if anyone is looking)

    Danielle Gregory Avatar
    Danielle Gregory
    20/04/20
  • We have had all bar our freezer from here. Great service, great price, great products .

    Kay Gibbons Avatar
    Kay Gibbons
    16/05/20

    Excellent service would recommend to anyone

    Michael Javin Avatar
    Michael Javin
    22/05/20

    Dryer packed up this week, called yo Huddersfield store at 11am and I've just got a load tumbling in my new machine! Granted we collected but excellent service and price. Much friendlier than shopping online

    Lucy Price Avatar
    Lucy Price
    28/02/16
  • Great service brilliant prices excellent staff

    Graham Brown Avatar
    Graham Brown
    27/05/15

    We ordered our washer came the next morning early the guys took our old one away and installed our new one in no time 👍 Thankyou x

    Vikki Elizabeth Avatar
    Vikki Elizabeth
    27/02/20

    Absolutely fabulous service, ordered Wed's delivered and installed Friday, on time, the electrician was amazing couldn't believe how quick he was. Will not be buying any new appliances from anywhere else. Staff in shop were great as well. We'll done for this great customer service.

    Wendy Street Avatar
    Wendy Street
    25/05/19
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Halifax

  • 01422 368937

Huddersfield

  • 01484 516596

Oldham

  • 0161 626 5952

Halifax

Halifax Superstore
Trinity Business Centre, Skircoat Road, Halifax, HX1 2QZ

Huddersfield

Huddersfield Superstore
7 Leeds Road, Huddersfield, HD1 6DD

Oldham

Oldham Superstore
Units 1-2, Manchester Street, Oldham, OL8 1BX

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*Next Day Delivery is subject to availability. The Checkout section will give you a real-time choice of dates for your delivery area.