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Customer Reviews
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Fantastic customer service from ordering to delivery. Highly recommend.
Siân Morley1 week agoAmazing customer service. Bought a dishwasher yesterday which leaked. Chap came this morning and it turned out to be our plumbing. He even offered to come back and fit the part when we got one. I have used this company for about 28 years and they have always been helpful and polite
Anne Lucas2 weeks agoBrilliant service.
Including delivery, set up and old appliance removed.
Jane Harrison1 month ago -
Excellent service from a local company - far better than the major retailers I tried. Next day delivery, and helpful drivers took the appliance up to the 2nd floor with no issues at all.
Rob Walters4 months agoi have bought a few things from here and they have always been very good quality, would recommend
Michael Goggin4 months agoPerfect service everytime! Our dishwasher broke and within 2 hours we had collected a new one and installed it! Very helpful , even during lockdown circumstances.
Thank you so much.
Hayley Clayton4 months ago -
We've bought from direct discounts for years we always get a great service and delivery arrives when stated
Chris Cunningham4 months agoExcellent efficient service . Richard dealt with the purchase of a new washer and the removal of the old washer quickly and with no fuss. Personal recommendations on make and model. Offered great value for money. 10 out of 10.
Andrew marsden4 months agoJust got a new washer as my old one gaveup. Next day delivery and took old one away. Really good price highly recommend also free delivery. Life savers can’t cope without a washer.
Billiejo Potter4 months ago -
Rang them to order a new washing machine. Staff member pleasant and helpful. He suggested one that does exactly the same for £30 less, and not only are they delivering it on Monday, they're taking away the old one for free.
Can't fault them so far 😊👍
Martin Joseph O'Connor4 months agoSuperb service. Dishwasher broke and within 24 hours Direct Discounts arranged for a new machine to be delivered and expertly fitted by Jimmy. I couldn't recommend them enough if you want honest, value for money and reliable service.
Andrew Denton5 months agoHuddersfield Direct Discounts
Five stars for communication
Five stars for competitive pricing
Five stars for fast delivery as promised
Five stars for going above and beyond in fitting a dishwasher for an 84 housebound lady and keeping her safe and reassured throughout.
Highly recommended, will definitely order again with confidence.
Special mention to Graeme for organising and Darren for fitting.
Julie Morgan5 months ago -
Highly recommend ordered online quick delivery had a problem with the appliances staff on the phone were very helpful & replaced straight away. Will use this company again👌🏻
EMMA CAVANAGH7 months agoStaff know wot their products are very well presented..will buy again from here
Mark Cooke7 months agoGood staff plenty appliances to choose from good discount very friendly and helpful can't fault them best appliance shop in west Yorkshire ps keep up the work mr Lucas
Raymond Lucas7 months ago -
Great customer service very knowledgeable and helpful.
Nicholas Porter7 months agoExcellent service friendly efficient staff
Great price
Super fast delivery
Will definitely shop with this company again
Thank you
Caroline Mitchell7 months agoFound what we wanted, knowledgeable, friendly and helpful staff, quick delivery times. Staff wearing ppe, social distancing encouraged and adhered to, customers required to wear face coverings . All in all a pleasant shopping experience.
Julie Kershaw7 months ago -
very good and worth your money good prices
stephen Braithwaite8 months agoGreat service during 2nd lock down, couldn't order online did over phone very lovely chap {Richard} arranged for freezer to be delivered to Leeds next day, very impressed. We'll done guys highly recommend. {Kirsty}
andrew finch8 months agoBought a dishwasher from the Huddersfield branch. Super helpful and honest reviews. Took old appliance away, fitted new dishwasher despite needing an awkward extension and removed rubbish.
Would be happy to shop here again.
Kathryn Marshall9 months ago -
Thank you so much for the great customer service , Your delivery drivers were amazing and so friendly.
Karen Proctor9 months agoGreat personal friendly service in store and on delivery.
Bought a fridge freezer yesterday afternoon, delivered this morning at 9:30.
Have used DD before and will again. Well recommended.
Andrew Ringrose10 months agoViewed and bought a fridge freezer yesterday afternoon, delivered 9:30 this morning.
Outstanding friendly service in store and on delivery.
Not the first time I've used DD and won't be the last.
Andy Ringrose10 months ago -
Great Service, Friendly staff, ordered my cooker was delivered the following day .
Lynn Munton10 months agoBrilliant shop and very helpful staff. I rang for a chest freezer on monday and got it on tuesday, super polite salesman and excellent telephone manner. Very happy with the whole service and I'll definitely be returning next time I need to replace any appliances.
shane marsh10 months agoEasy to use website very quick delivery when I rang with questions about delivery the person was more than helpful the delivery driver was very polite would recommend this company
Chrissie White10 months ago -
Fab fast experience and got exactly what we were looking for at the exact price we wanted to pay and very helpful with putting it into our car great stuff
louise cavan11 months agoEasy, straight forward transaction - just what you want! Found cooker I wanted on the website, rang up to discuss, paid over the phone, delivered next day with old cooker and packaging taken away. Great service and no stress or nonsense 😃👍
Rachel Littlewood11 months agoAmazing service again, many thanks!
John Evans11 months ago -
We have purchased several items from here. Really good prices, but it is the exceptional service that really sets them apart from the rest.
John Mason11 months agoBrilliant service , phoned dinner time on a Saturday to check stock of a built in oven and they didn’t have it but arranged for one to be available to collect the next day.on arrival oven waiting for me and the guy in the shop was very friendly.Oven all fitted and it’s perfect! Highly recommend this company for price and customer service...thank you 😀
Saz11 months agoGreat service and prices
andrew shaw11 months ago -
Dealt with Dan today at the Oldham branch and he was just amazing! I wanted a Beko large freezer which seemed to be out of stock almost everywhere in the UK. Not only did Direct Discounts have (the last!) one in the showroom, Dan was happy to reverse the door opening for me before delivery. Free 2 man delivery as well as a really good price - all on offer here. I don’t know why anyone would shop anywhere else! I’m extremely impressed by the superb, friendly service from this company. Well done Direct Discounts!
Maureen Boyle1 year agoBought a gas cooker has been delivered 10 mins ago got to say how polite and helpful the delivery service was item came very well packed and also the staff who took my order amazing customer service would highly recommend this company I will deffo use them again
Mark Bravington1 year agoGreat service, friendly staff, would highly recommend this company 👍
Malcolm Saunders1 year ago -
Bought a cooker from here Good service , took away old one delivered new one . now need a new washer!
Michael Howe1 year agoabsolutely, ive always gone here for my appliances and will continue to
always great products, prices and helpful staff & they let you browse without pestering you.
best bit is they remove and install your new/old appliance free of charge.5* for me.
would highly reccommend.
trinity business shop..halifax
Clare Robinson1 year agoExcellent service would recommend to anyone
Michael Javin1 year ago -
Ordered a Bosch washer on Sunday 17 May and it was delivered the following day and £70 cheaper than any other place I could find. Very impressed with this company - highly recommended.
David Leigh1 year agoYesterday I made a purchase through the web and the emailed me back confirming the payment and the delivery date, due for tomorrow. However, they rang me today to check if I could receive the parcel today instead and 2 hours later my item was at home, delivered by the nicest courier. Congratulations, very good customer service, quick and efficient. Definitely I´ll repeat!
Teresa María Lupión Durán1 year agoWe have had all bar our freezer from here. Great service, great price, great products .
Kay Gibbons1 year ago -
Life savers , kitted is out in our new home .
Bargain prices , free delivery 🚚
H Rokz Lockwood Mason1 year agoOrdered Thursday, delivered Monday and couldn't have been more helpful. Even took away my old appliance free of charge, very impressed and would definitely use them again
Beverly Hill1 year agoMy dryer decided to die on me, I found the one I wanted online but they didn’t have it in store to get it straight away but the guy in the phone said he’d check at the warehouse and Hager back to us straight away (which he did). We ordered it on Saturday an it came today! I would just like to say thank you very much, I’ve never had a problem with the services and I would definitely recommend. (which I do if anyone is looking)
Danielle Gregory1 year ago -
Thank you so much Direct Discounts. Needed a Freezer as my Mum and Dads had broke. You had the perfect one and delivery the next day. Service is 5*.
To any prospective customer. You cant fault this company on service and reliability - just order from them.
PaulaandPaul Winners1 year agoOur washing machine broke on Friday. New one ordered Saturday and arrived as promised today (Monday) Competitive pricing with free delivery and old machine taken away for free. Really appreciate the great customer service during difficult times dealing with Covid-19 restrictions. Would definitely use this Company again.
Christine Corker1 year agoGood price on Bosch washing machine. Really easy transaction over the phone with next day delivery. Very pleased with installation service and removal of old machine. Would recommend.
Ian Rodley1 year ago -
Excellent service from shop staff, delivery lads
My elderly parents were very happy with the service from start to finish.
Definitely recommend this place
April Morelli1 year agoWe ordered our washer came the next morning early the guys took our old one away and installed our new one in no time 👍 Thankyou x
Vikki Elizabeth1 year agoI went in for a dishwasher and dryer.i got both these items for a great price and a discount too.
Great service will be going here again in future
rhys1 year ago -
Fantastic service. Our oven broke down late Sunday 22nd December. I was starting to think that my turkey wasn't going to be for Christmas day. We placed a order on line that night. Phoned the store 9.00am Monday to ask about installation. By 2.30pm the same day we had a new installed working oven. Thank you for a fast friendly service.
Joanne Horsfall1 year agoFirst visit today and was very impressed. Excellent customer service . Would highly recommend
Nicola Basnett1 year agoWOW!!!!!!! Just had my new fridge/freezer delivered that I purchased at the Oldham Store. The guys were absolutely brilliant they put it in situ and what amazed me more than anything they took all the packaging and rubbish away with them!!!!!! No trip to the tip for me today!!!! I cannot say how delighted I was with the service. Would definitely recommend this company. They have restored my faith CUSTOMER SERVICE in the UK does exist.!!!!!
Janet Birchwood1 year ago -
My washer broke last night . This morning I phoned direct discount as soon as they opened this morning and ordered a washer I had seen on their website
I asked if there was any way it could be delivered today
The man was extremely helpful, he phoned the delivery guys who said there was no problem and they would deliver after 2pm this afternoon
When they arrived they removed my old broken washer and within minutes had my new washer installed and ready to go
Thank you so much direct discount for amazing service 😊
Deborah Kidd2 years agoNeeded a new oven. Got one. Good price. Good advice.
Andrew Nield2 years agoGot a much better oven than I could have afforded anywhere else, plus fantastic service.
Notwen Jo2 years ago -
Direct Discounts are the best local firm for household items. The service is no nonsense and friendly. Staff can't do enough for you. Sadly we had to cancel our last purchase (not the fault of direct discounts) out units weren't made correctly but I wouldn't hesitate to use them again and they are my first place I look when household items are needed. Fantastic staff and company
Sarah Shaw2 years agoAbsolutely fabulous service, ordered Wed's delivered and installed Friday, on time, the electrician was amazing couldn't believe how quick he was. Will not be buying any new appliances from anywhere else. Staff in shop were great as well. We'll done for this great customer service.
Wendy Street2 years agoI first used these guys 20 years ago after they were recommended by Lamont Kitchens.
I have had quite a few appliances since for family members etc.
20 years on, having a new kitchen and I wanted all gas again. 2 ovens and a hob.
They even stored the parcel until we were ready to fit them. Excellent service.
A genuinely lovely bunch of people.
Rick Rickaboo2 years ago
